Canadian representation in Rwanda

Canadian High Commission in Kigali

Contact details, opening hours, passport and consular services, appointments and regional coverage for the High Commission of Canada in Rwanda.

Contact details

Contact the Canadian High Commission in Kigali

The High Commission of Canada is located on KN 16 Avenue in Kigali.

Official designation
High Commission of Canada in Rwanda, in Kigali
Street address
59 KN 16 Avenue
Kigali
Rwanda
Postal address
P.O. Box 1177
Kigali
Rwanda
Telephone
Fax
+250 252 554 810
General enquiries
Consular enquiries
High Commissioner
Julie Crowley

Appointments: General enquiries, consular services and passport services have separate appointment hours. Book the appropriate appointment before visiting.

Location

Where is the Canadian High Commission in Kigali?

The High Commission is located at 59 KN 16 Avenue in Kigali.

About the High Commission

About the High Commission of Canada in Rwanda

The Canadian High Commission in Kigali is Canada’s resident diplomatic and consular mission in Rwanda.

Canada established diplomatic relations with Rwanda in 1963. Canada later expanded its diplomatic presence in Kigali, and the Canadian office was converted into a High Commission in 2023.

The mission also provides Canadian consular services for Burundi.

Consular services

Services at the Canadian High Commission in Kigali

The High Commission provides passport, citizenship, notarial and other consular services to Canadians in Rwanda and Burundi.

Passport services

Canadian passport applicants can book an appointment to present their documents in person. Passport fees should be paid online before attending.

Citizenship services

Eligible paper citizenship applications from Rwanda can be deposited in the Consular Services drop box. Applications from Burundi can be mailed to the High Commission in Kigali.

Notarial services

Selected notarial services are available by appointment for Canadian citizens, including witnessing signatures and certifying true copies.

Emergency assistance

Canadians requiring urgent assistance can contact the High Commission during business hours. Emergency consular assistance is available 24 hours a day through the Government of Canada.

Marriage abroad

The High Commission can provide selected notarial assistance related to marriage abroad, including witnessing a statement in lieu of a certificate of non-impediment where applicable.

Visa and immigration

Applications to visit, study, work or immigrate to Canada are handled through Immigration, Refugees and Citizenship Canada and its official application channels.

Opening hours

Opening hours at the Canadian High Commission in Kigali

General enquiries

Monday to Thursday: 8:00 a.m. to 12:30 p.m. and 1:00 p.m. to 4:30 p.m., by appointment.

Friday: 8:00 a.m. to 1:30 p.m., by appointment.

Consular services

Monday: 10:30 a.m. to 12:00 p.m., by appointment.

Tuesday to Friday: Closed for regular consular appointments.

Passport services

Tuesday to Thursday: 9:00 a.m. to 12:00 p.m., by appointment.

Monday and Friday: Closed.

Office closures: The High Commission observes designated Canadian and Rwandan holidays. Published hours may change during emergencies.

Passport services

Canadian passport services in Kigali

The High Commission provides Canadian passport services through scheduled in-person appointments.

Book an appointment

Complete your passport application and book an appointment online to present your documents in person at the High Commission.

Pay online

Passport fees can be paid online before your appointment. Bring the online payment receipt when presenting your application.

Consular district

Areas served by the Canadian High Commission in Kigali

The Kigali mission provides Canadian consular services beyond Rwanda.

Rwanda

The High Commission is Canada’s resident diplomatic and consular mission in Rwanda.

Burundi

The High Commission in Kigali also provides Canadian consular services for Burundi.

Before you visit

Preparing for your visit to the High Commission

Choose the correct appointment

General enquiries, regular consular services and passport services have different appointment schedules. Book the service you actually need.

Prepare your documents

Complete all forms and bring the required supporting documents and proof of payment. Documents for notarial services should be completed but signed only in front of the consular officer when required.

Check office closures

Confirm current opening hours and public-holiday closures before travelling to the High Commission.

Frequently asked questions

Canadian High Commission in Kigali FAQ

Is there a Canadian High Commission in Rwanda?

Yes. Canada maintains a High Commission at 59 KN 16 Avenue in Kigali.

What is the telephone number for the Canadian High Commission in Kigali?

The published telephone number is +250 252 554 800.

What is the consular email address?

Consular and passport enquiries can be sent to kgali-cs@international.gc.ca.

Who is the Canadian High Commissioner to Rwanda?

Julie Crowley is the High Commissioner for Canada in the Republic of Rwanda.

When are passport appointments available?

Passport appointments are currently available Tuesday to Thursday from 9:00 a.m. to 12:00 p.m.

When are other consular appointments available?

Regular consular appointments are currently available on Monday from 10:30 a.m. to 12:00 p.m.

Can I apply for a Canadian passport in Kigali?

Yes. Passport applicants should pay the applicable fee online and book an appointment to present their documents in person.

How can I submit a citizenship application in Rwanda?

If a paper application must be submitted in Rwanda, it can be placed in the Consular Services drop box inside the security guards‘ reception from Monday to Thursday between 8:00 a.m. and 4:00 p.m., except on public holidays.

Does the High Commission serve Burundi?

Yes. The High Commission in Kigali also provides Canadian consular services for Burundi.

Is there a Canadian consulate in Burundi?

No Government of Canada consular office is currently listed in Burundi. Canadians there are served through the High Commission in Kigali.