Canadian representation in Vietnam

Canadian Embassy in Hanoi

Contact details, passport and consular services, appointments and practical information for the Embassy of Canada to Vietnam in Hanoi.

Contact details

Contact the Canadian Embassy in Hanoi

The Embassy of Canada to Vietnam is located in the Capital Place Building on Lieu Giai Street in Hanoi.

Official designation
Embassy of Canada to Vietnam, in Hanoi
Address
22nd Floor, Tower 1, Capital Place Building
29 Lieu Giai Street
Hanoi City
Vietnam
Telephone
Fax
+84 (24) 3734-5049
General enquiries
Consular enquiries
Ambassador
Jim Nickel

Before visiting: General embassy access is available during published walk-in hours. Consular services operate by appointment.

Location

Where is the Canadian Embassy in Hanoi?

The embassy is located on the 22nd floor of Tower 1 at Capital Place, 29 Lieu Giai Street in Hanoi.

About the embassy

About the Embassy of Canada to Vietnam

The Canadian Embassy in Hanoi is Canada’s resident diplomatic mission in Vietnam.

Canada and Vietnam established diplomatic relations in 1973. Canada opened its embassy in Hanoi in 1994, and the relationship now includes cooperation in trade, investment, development, education, security, science, technology and people-to-people exchanges.

The mission is headed by Jim Nickel, Ambassador of Canada to Vietnam.

Consular services

Services at the Canadian Embassy in Hanoi

The embassy provides passport, citizenship, notarial and other consular services for Canadian citizens.

Passport services

The embassy provides full Canadian passport services for adults and children. Applications can be submitted by mail or presented in person by appointment.

Citizenship services

Eligible paper applications for proof of Canadian citizenship can be mailed to the embassy’s Consular Section.

Notarial services

The embassy provides selected notarial and document authentication services for Canadians in Vietnam.

Marriage abroad

The embassy does not perform marriages. Where required by Vietnamese authorities, it can administer an affidavit of marital status by appointment.

Emergency assistance

Canadian citizens requiring urgent help can contact the embassy during business hours. Emergency consular assistance is available 24 hours a day through Canada’s Emergency Watch and Response Centre.

Visa and immigration

The Embassy of Canada in Hanoi does not accept or process visa applications. Visa and immigration matters are handled through Immigration, Refugees and Citizenship Canada and official Visa Application Centres.

Appointments

Appointments at the Canadian Embassy in Hanoi

The embassy publishes separate hours for general access and consular appointments.

General embassy hours

General access is currently available Monday to Thursday from 8:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 4:30 p.m. On Friday, the embassy is open from 8:00 a.m. to 1:30 p.m.

Consular appointments

Consular services are currently available by appointment Monday to Thursday from 8:30 a.m. to 10:30 a.m. and from 1:30 p.m. to 3:30 p.m. On Friday, appointments are available from 8:30 a.m. to 9:30 a.m.

Check before travelling: Hours may change during a large-scale emergency or official closure. Confirm your appointment before visiting for consular services.

Passport services

Canadian passport services in Hanoi

The Embassy of Canada in Hanoi provides full passport services for both adults and children.

Apply by mail

Complete passport applications can be mailed to the Consular Section, Embassy of Canada, 22nd Floor, Tower 1, Capital Place Building, 29 Lieu Giai Street, Hanoi.

Apply in person

Applicants can book an online appointment to present their passport application documents in person at the embassy.

Processing time: The embassy currently states a processing time of 20 business days for applications submitted outside Canada. Mailing time is additional.

Urgent travel: If you must travel in less than 20 working days, contact the consular section. A temporary passport may be available in qualifying cases and can be issued within approximately three working days after receipt of a complete application.

Payment: Passport service fees must be paid online.

Before you visit

What to check before visiting the embassy

Consider applying by mail

Routine passport applications can be mailed to the embassy, so an in-person visit may not be necessary.

Book consular services

Consular appointments are offered during specific morning and afternoon periods. Book online before attending.

Use the correct Canadian office

Canada also maintains a Consulate General in Ho Chi Minh City that provides consular and passport services.

Frequently asked questions

Canadian Embassy in Hanoi FAQ

Is there a Canadian Embassy in Vietnam?

Yes. Canada maintains an embassy in Hanoi, officially designated the Embassy of Canada to Vietnam, in Hanoi.

Where is the Canadian Embassy in Hanoi?

The embassy is located on the 22nd floor of Tower 1 at Capital Place Building, 29 Lieu Giai Street, Hanoi.

What is the telephone number for the Canadian Embassy in Hanoi?

The embassy’s published telephone number is +84 (24) 3734-5000.

What is the consular email address?

Consular enquiries can be sent to hanoics@international.gc.ca.

Who is the Canadian Ambassador to Vietnam?

Global Affairs Canada currently lists Jim Nickel as Ambassador of Canada to Vietnam.

When are consular appointments available?

Consular appointments are currently available Monday to Thursday from 8:30 a.m. to 10:30 a.m. and from 1:30 p.m. to 3:30 p.m., and Friday from 8:30 a.m. to 9:30 a.m.

Can I apply for a Canadian passport in Hanoi?

Yes. Passport applications can be mailed to the embassy or presented in person by appointment.

How long does passport processing take?

The embassy currently states a processing time of 20 business days for applications submitted outside Canada, not including mailing time.

Can I get a temporary Canadian passport in Hanoi?

In qualifying urgent cases involving travel in less than 20 working days, a temporary passport may be available. Contact the consular section for instructions.

Does the embassy process Canadian visa applications?

No. The Embassy of Canada in Hanoi does not accept or process visa applications.

Is there another Canadian consular office in Vietnam?

Yes. Canada also maintains a Consulate General in Ho Chi Minh City that provides consular, passport and other services.