Diplomatic representation of Malaysia in Canada
Malaysian High Commission in Ottawa
The High Commission of Malaysia in Ottawa represents Malaysia in Canada and provides passport, emergency travel document, civil-registration, visa, authentication and other consular services.
Contact details
Contact the Malaysian High Commission in Ottawa
The High Commission of Malaysia is located on Boteler Street in Ottawa.
Before visiting: Check the instructions for your particular consular service before travelling to the High Commission. Submission and personal-attendance requirements differ between passports, civil registration, authentication and visa matters.
High Commission location
Where is the Malaysian High Commission in Ottawa?
The High Commission of Malaysia is located at 60 Boteler Street in Ottawa.
The official address is 60 Boteler Street, Ottawa, ON K1N 8Y7, Canada.
Applicants should check the current service instructions before travelling, particularly when original passports, identity documents or Canadian civil-status documents are required.
About the mission
About the Malaysian High Commission in Ottawa
The High Commission of Malaysia in Ottawa is Malaysia’s resident diplomatic mission in Canada.
Malaysia and Canada are fellow members of the Commonwealth and maintain their diplomatic relations through high commissions.
The mission represents Malaysia in its official relations with Canada and supports political, economic, commercial, cultural, educational and other cooperation between the two countries.
Its Consular Section provides services to Malaysian citizens living or travelling within its Canadian consular district and assists eligible foreign nationals with visa and other consular matters.
Consular assistance
Consular Services
The High Commission provides a broad range of consular services for Malaysian citizens and other eligible applicants.
Malaysian passports
Eligible Malaysian citizens residing within the Ottawa consular district can apply for a new or renewed Malaysian passport through the High Commission.
Emergency Certificates
The High Commission provides Emergency Certificate services for eligible Malaysian citizens who require emergency travel documentation.
Birth registration
Eligible children born in Canada can be registered through the High Commission in accordance with Malaysia’s citizenship and birth-registration requirements.
Marriage registration
Eligible non-Muslim marriages involving Malaysian citizens and solemnised in Canada can be registered through the High Commission under the applicable Malaysian registration procedure.
Citizenship matters
The High Commission handles eligible citizenship-related procedures, including registration matters and applications for renunciation of Malaysian citizenship.
Authentication and attestation
Services include eligible authentication or attestation of civil documents, signatures, educational records, translations and other qualifying documents.
Powers of attorney
The High Commission provides eligible power-of-attorney and signature-attestation services subject to the applicable document and identity requirements.
Consular assistance
Malaysian citizens in Canada can contact the High Commission for consular guidance and assistance in emergencies and other eligible situations.
Current fees: The High Commission publishes a current consular fee schedule covering passports, Emergency Certificates, civil registration, visas, citizenship matters and document services. Confirm the applicable fee before submitting an application.
Malaysian travel documents
Malaysian Passport Applications
Malaysian citizens living within the Ottawa consular district can apply for passport renewal through the High Commission.
The application requires a Malaysian passport application form, the applicant’s current Malaysian passport and Malaysian identity card together with the applicable Canadian immigration-status documentation and photographs.
The High Commission strongly encourages applicants to submit their application and collect the new passport in person. Applicants who cannot do so may use the published trackable-mail procedure, subject to the mission’s requirements.
The High Commission currently states that passport processing generally takes approximately 10 to 16 weeks.
Apply early: Passport processing can take several months. Malaysian citizens should avoid waiting until immediately before planned travel or the expiry of Canadian immigration documents before applying.
Consular district
Jurisdiction of the Malaysian High Commission in Ottawa
Malaysia divides consular responsibility in Canada between the High Commission in Ottawa and the Consulate General in Vancouver.
The High Commission in Ottawa is responsible for Malaysian consular matters in:
- Manitoba
- New Brunswick
- Newfoundland and Labrador
- Nova Scotia
- Nunavut
- Ontario
- Prince Edward Island
- Quebec
The Consulate General of Malaysia in Vancouver has consular jurisdiction over:
- British Columbia
- Alberta
- Saskatchewan
Northwest Territories and Yukon: The current official Ottawa and Vancouver jurisdiction lists reviewed for this page do not expressly assign these two territories. Residents should contact the Malaysian mission before submitting a consular application rather than assuming which office is responsible.
Travel to Malaysia
Malaysian Visas and Entry Requirements
Visa requirements for Malaysia depend on the traveller’s nationality, travel document and purpose of entry.
Canadian passport holders are currently listed by Malaysian immigration authorities as eligible to enter Malaysia without a visa for qualifying visits of up to three months.
Travellers using passports or travel documents that require a visa should check the current Malaysian Immigration Department requirements. Eligible applicants can use Malaysia’s official electronic visa system where applicable.
For certain travel-document holders and cases requiring a visa through the High Commission, the Ottawa mission publishes a document-submission procedure. Applicants are instructed to send scanned documents to the High Commission for initial review before submitting the required originals or hard copies.
Check current entry conditions: Visa exemption does not remove other Malaysian immigration requirements. Travellers should verify passport validity, permitted stay and any current arrival requirements before departure.
Visitor information
Before You Visit
Check the current instructions for your exact consular service before travelling to the High Commission.
Check your jurisdiction
Applicants in British Columbia, Alberta and Saskatchewan should use the Consulate General in Vancouver for services falling within its consular jurisdiction.
Prepare original documents
Passport, civil-registration and attestation procedures can require original Malaysian and Canadian documents together with photocopies and other supporting records.
Check current fees
The High Commission updated its consular fee schedule in 2026. Confirm the fee and accepted payment method for your particular service before applying.
Mobile consular services: The High Commission periodically provides mobile consular services outside Ottawa. In September 2026, for example, passport and attestation services were provided during a mobile consular visit to Toronto.
Frequently asked questions
Malaysian High Commission Ottawa FAQ
What is the address of the Malaysian High Commission in Ottawa?
The High Commission of Malaysia is located at 60 Boteler Street, Ottawa, ON K1N 8Y7, Canada.
What is the telephone number of the Malaysian High Commission?
The main telephone number is +1 613 241 5182. The mission also publishes +1 343 254 4333 for after-hours emergencies.
What are the High Commission’s office hours?
The High Commission currently publishes office hours from Monday to Friday, 9:00 a.m. to 5:00 p.m., excluding public holidays.
Can I renew a Malaysian passport in Ottawa?
Yes. Eligible Malaysian citizens residing within the Ottawa consular district can apply for passport renewal through the High Commission. The mission currently advises that processing generally takes 10 to 16 weeks.
Which parts of Canada are covered by the High Commission in Ottawa?
The Ottawa consular district includes Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Nunavut, Ontario, Prince Edward Island and Quebec. British Columbia, Alberta and Saskatchewan fall under the Consulate General in Vancouver.
Can I register a birth or marriage through the High Commission?
Yes. The High Commission provides eligible birth and marriage registration services subject to Malaysian citizenship, civil-status and documentary requirements.
Do Canadian citizens need a visa to visit Malaysia?
Canadian passport holders are currently eligible for visa-free entry for qualifying visits of up to three months. Travellers should check current Malaysian immigration requirements before departure.
Does the High Commission authenticate documents?
Yes. Its current consular fee schedule includes authentication and attestation services for eligible civil documents, educational records, translations, signatures, powers of attorney and other qualifying documents.
Official information
Sources
Official Malaysian government sources used to verify the High Commission, consular district and services on this page.