Canadian representation in Colombia
Canadian Consulate in Cartagena
Contact details, opening hours and consular assistance for the Consulate of Canada in Cartagena, Colombia.
Contact details
Contact the Canadian Consulate in Cartagena
The Consulate of Canada is located in Centro Comercial Bocagrande in Cartagena.
Centro Comercial Bocagrande
Cartagena
Colombia
Walk-in service: General enquiries and consular services are available during published weekday walk-in hours. No appointment is required for the regular walk-in periods currently listed by the Government of Canada.
Location
Where is the Canadian Consulate in Cartagena?
The Consulate is located at Cra. 2 No. 8-146, Office 313, in Centro Comercial Bocagrande.
About the consulate
About the Consulate of Canada in Cartagena
The Canadian Consulate in Cartagena provides local consular assistance to Canadians visiting or living in the Cartagena area.
The office is headed on an honorary basis. Canada’s principal diplomatic mission in Colombia is the Embassy of Canada in Bogotá.
The Cartagena office provides local consular assistance and emergency travel document services, while most regular passport services are handled through Bogotá.
Consular services
Services at the Canadian Consulate in Cartagena
The Cartagena office provides selected services for Canadian citizens in Colombia.
Consular assistance
Canadians can contact or visit the Cartagena office for local consular assistance during the published walk-in hours.
Emergency travel documents
The Consulate offers Emergency Travel Document services for eligible Canadian citizens who need urgent travel assistance.
Passport guidance
Regular passport services are not provided in Cartagena. For other passport applications, contact the Embassy of Canada in Bogotá.
Emergency assistance
Emergency Canadian consular assistance is available 24 hours a day through the Government of Canada.
Civil matters
The Government of Canada provides guidance on births abroad, marriage, child abduction, adoption and other matters affecting Canadians overseas.
Visa and immigration
Visa and immigration enquiries are handled through Immigration, Refugees and Citizenship Canada and the official IRCC web form.
Opening hours
Opening hours at the Canadian Consulate in Cartagena
General enquiries
Monday to Friday: 9:00 a.m. to 12:30 p.m., walk-in.
Saturday and Sunday: Closed.
Consular services
Monday to Friday: 9:00 a.m. to 12:00 p.m., walk-in.
Saturday and Sunday: Closed.
Office closures: The Consulate observes designated holidays. During a large-scale emergency, normal hours may change.
Passport services
Canadian passport services in Cartagena
The Cartagena Consulate provides only limited emergency passport-related assistance.
Emergency Travel Documents
The Consulate in Cartagena offers Emergency Travel Document services for eligible Canadian citizens who require urgent travel documentation.
Regular passport services
For passport renewals, new passport applications and other regular passport services, contact the Embassy of Canada in Bogotá directly.
Before visiting: If you have lost your passport or need urgent travel documentation, contact the Cartagena Consulate before travelling to the office so staff can confirm the appropriate procedure.
Before you visit
Preparing to visit the Canadian Consulate in Cartagena
Use the published walk-in hours
General enquiries and consular assistance are currently available on weekday mornings without an appointment.
Check your passport service
Cartagena only provides Emergency Travel Document services. Regular passport applications are handled through Bogotá.
Confirm holiday closures
The office closes on designated Canadian and Colombian holidays. Check current official information before travelling.
Frequently asked questions
Canadian Consulate in Cartagena FAQ
Is there a Canadian consulate in Cartagena?
Yes. Canada maintains a Consulate at Cra. 2 No. 8-146, Office 313, Centro Comercial Bocagrande in Cartagena.
Is the Canadian Consulate in Cartagena headed by an Honorary Consul?
Yes. Global Affairs Canada identifies the office as the Consulate of Canada to Colombia, in Cartagena, while Canada’s bilateral relations information states that Canada has an Honorary Consul in Cartagena.
What is the telephone number?
The published telephone number is +57 605 652 5783.
What is the email address?
The published email address is cartagena@international.gc.ca.
When is the Canadian Consulate in Cartagena open?
General enquiries are available Monday to Friday from 9:00 a.m. to 12:30 p.m. Consular services are available from 9:00 a.m. to 12:00 p.m. Both are currently listed as walk-in services.
Can I renew a Canadian passport in Cartagena?
No. Cartagena only offers Emergency Travel Document services. For other passport services, contact the Embassy of Canada in Bogotá.
Can the Consulate help if my Canadian passport is lost?
The Cartagena office can provide Emergency Travel Document services in eligible cases. Contact the Consulate as soon as possible for instructions.
Which Canadian embassy provides full services in Colombia?
The Embassy of Canada in Bogotá is Canada’s principal diplomatic mission in Colombia and handles regular passport and broader consular services.