Canadian representation in Puerto Rico
Canadian Consulate in San Juan
Contact details, appointment hours, emergency travel document assistance and notarial services for the Consulate of Canada in San Juan, Puerto Rico.
Contact details
Contact the Canadian Consulate in San Juan
The Consulate of Canada is located on Ponce de Leon Avenue in the Hato Rey area of San Juan.
San Juan (Hato Rey), Puerto Rico 00918
U.S.A.
Appointments: General enquiries and consular services are available by appointment Monday to Friday from 9:00 a.m. to 12:00 p.m.
Location
Where is the Canadian Consulate in San Juan?
The Consulate is located at 250 Ponce de Leon Avenue, Suite 504, in Hato Rey, San Juan.
About the consulate
About the Consulate of Canada in San Juan
The Canadian Consulate in San Juan is headed by an Honorary Consul and provides local consular assistance to Canadians visiting or living in Puerto Rico.
Broader Canadian consular services for Puerto Rico are provided by the Consulate General of Canada in Miami, which has responsibility for Florida, Puerto Rico and the U.S. Virgin Islands.
The San Juan office provides selected local services, including emergency travel documents and certain notarial services.
Consular services
Services at the Canadian Consulate in San Juan
The San Juan office provides local consular assistance and selected document services.
Consular assistance
Canadians in Puerto Rico can contact the Consulate for local consular assistance and guidance.
Emergency travel documents
The Consulate can issue emergency travel documents for Canadians who need to return to Canada, on an appointment-only basis.
Notarial services
Selected notarial services are available, including certified true copies and authentication of eligible signatures.
Regular passport services
Regular passport services are provided through the Consulate General of Canada in Miami rather than the San Juan office.
Citizenship services
The San Juan Consulate does not provide citizenship services. Applications can be completed online or sent to Canada by mail where applicable.
Emergency assistance
Emergency Canadian consular assistance is available 24 hours a day through the Government of Canada.
Opening hours
Opening hours at the Canadian Consulate in San Juan
Monday to Friday
9:00 a.m. to 12:00 p.m., by appointment.
Weekend
Saturday: Closed.
Sunday: Closed.
Emergency assistance: Office hours may change during a large-scale emergency. Emergency Canadian consular assistance remains available 24 hours a day.
Passport services
Canadian passport services in Puerto Rico
The Canadian Consulate in San Juan only provides emergency travel documents for return to Canada.
Emergency travel documents
If you need an emergency travel document to return to Canada, contact the Canadian Citizen Services line and arrange an appointment with the San Juan Consulate.
Regular passport services
Regular passport applications, renewals and other standard passport services are handled by the Consulate General of Canada in Miami.
Urgent passport assistance: Call 1-844-880-6519 if you require urgent passport assistance.
Notarial services
Notarial services in San Juan
The Consulate provides selected notarial services to Canadian citizens and, in limited cases, to non-Canadian citizens when documents are intended for use in Canada.
Certified true copies
The office can certify eligible copies of documents as true copies of the originals.
Authentication of signatures
The office can authenticate eligible signatures of Canadian authorities or notaries under the current Government of Canada procedures.
Document requirements: Documents must be in English or French or accompanied by an official translation. Complete all documents before booking an appointment and sign them in front of the consular officer when required.
Citizenship services
Canadian citizenship services for Puerto Rico
The Canadian Consulate in San Juan does not provide citizenship services.
Apply online or by mail
Use the current Government of Canada citizenship procedures to complete your application online or send it to Canada by mail where a paper application is required.
Before you visit
Preparing to visit the Canadian Consulate in San Juan
Book an appointment
General enquiries, consular assistance and emergency travel document services are appointment-based.
Check where your service is handled
Regular passport services are handled through Miami, and citizenship services are not available at the San Juan Consulate.
Prepare notarial documents
Bring your original documents and any required translation. Do not sign documents in advance when your signature must be witnessed.
Frequently asked questions
Canadian Consulate in San Juan FAQ
Is there a Canadian consulate in Puerto Rico?
Yes. Canada maintains a Consulate at 250 Ponce de Leon Avenue, Suite 504, in Hato Rey, San Juan.
Is the Canadian Consulate in San Juan an honorary post?
Yes. Travel.gc.ca identifies the San Juan office as an Honorary Consul of Canada, while Global Affairs Canada officially names it the Consulate of Canada to Puerto Rico, in San Juan.
What is the telephone number?
The published telephone number is 1-844-880-6519.
What is the email address?
The published email address is ccs.scc@international.gc.ca.
When is the Canadian Consulate in San Juan open?
General enquiries and consular services are available by appointment Monday to Friday from 9:00 a.m. to 12:00 p.m.
Can I apply for a regular Canadian passport in San Juan?
No. Regular passport services are provided by the Consulate General of Canada in Miami.
Can San Juan issue an emergency travel document?
Yes. The Consulate can issue emergency travel documents for Canadians who need to return to Canada, on an appointment-only basis.
Does the San Juan Consulate provide notarial services?
Yes. Selected notarial services are available, including certified true copies and authentication of certain signatures.
Can I submit a Canadian citizenship application in San Juan?
No. The San Juan Consulate does not provide citizenship services. Use the current Government of Canada online or mail application procedures.
Which Canadian mission provides broader services for Puerto Rico?
The Consulate General of Canada in Miami provides broader consular services for Puerto Rico, Florida and the U.S. Virgin Islands.